Pittwater Day Surgery is delighted to share the good news that we have been successful in obtaining the renewal of our National Safety & Quality Health Service Standards (NSQHSS) certification for a further 3 years. Pittwater Day Surgery has a Governance framework that focuses on ensuring positive outcomes for patients, their families and our staff.
The framework includes:
An Executive Management Committee with knowledge of Hospitals and Healthcare
An experienced Management team
A reporting review structure (via Committees) to monitor and improve
outcomes
Systems and processes that measure quality of care.
Clinical Effectiveness is measured by:
Quality and Safety Indicators used to measure and monitor performance
Quality plans initiated when required
Quality and safety indicators are benchmarked
High risk areas regularly audited
Quality performance and safety results are reported to the Executive Management Committee
NSQHS accreditation requirements
We ensure an effective workforce by:
Code of Conduct that staff and doctors must abide by
Strict credentialling, registration, and scope of practice verification process
Targeted education and competency requirements
Orientation of all staff
We promote consumer participation by:
Consumers participating in our Risk Management and Quality Improvement
Activities
Consumers complaints and feedback managed in a timely manner
We promote best practice care by ensuring:
Clinical Policies are developed in accordance with evidence-based practice,
legislative requirements and relevant standards
Clinical, risk and safety policies are reviewed on a regular basis and updated
as required
Competency assessments are completed regularly
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